Returns & Exchanges Policy
At The Movement Market Ltd, we want you to feel confident and comfortable in your dancewear. If something isn’t quite right, we’re here to help.
Eligibility for Returns
Items may be returned or exchanged within 30 days of purchase with proof of receipt.
Items must be unworn, unwashed, and in original condition, with all tags and packaging intact.
For hygiene reasons, we cannot accept returns on:
Tights and stockings
Undergarments and leotards with built-in briefs
Pointe shoes and toe pads once they have been worn or fitted
Hair accessories, earrings, or cosmetics
Exchanges
Exchanges are subject to stock availability.
If the requested item is unavailable, we will issue a store credit or refund (per your preference).
Refunds
Refunds will be processed back to the original payment method.
Please allow up to 5–7 business days for refunds to appear in your account.
Sale Items
Sale and clearance items are final sale and cannot be returned or exchanged unless faulty.
Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us within 7 days of delivery.
We will arrange a replacement, exchange, or full refund.
How to Return
Contact our team at info@themovementmarket.co.uk with your order number and reason for return.
Pack your items securely, including your receipt or packing slip.
Send your return to:
The Movement Marketplace
Please note: Customers are responsible for return postage costs unless the item is faulty or incorrect.